Lead IT Support

Regular/Full Time

Description

As a Lead IT Support professional in our organization, you will assume a key role in providing leadership and support to our IT teams. Your primary responsibilities will involve overseeing the means of our IT projects and ensuring the satisfaction of all stakeholders.

Responsibilities

  • Candidate is able to provide technical guidance and support to junior, middle, and senior subordinates in Python, JavaScript, Git, Azure, C++, Git.
  • Ensuring all the IT equipment requirements of the Company are met, and existing systems are functioning optimally.
  • Recommending the best systems to the management in case new equipment is required.
  • Planning budgets of the IT department to keep it within constraints of the Company and overseeing the IT budget throughout the year.
  • Estimating the future needs of the Company and planning IT infrastructure development accordingly.
  • Assuring the system is well maintained and keeping the quality and standard of the system and/or equipment.
  • Communication with different departments/branches from inside and outside of the Company to ensure all requirements, permits and licensure are in place and updated. 
  • Able to communicate in Japanese is a major plus.





Requirements

  • Possessed at least Bachelor’s degree in Informational Technology or Computer Science or equivalence.
  • Have at least more than 8-10 years of working experience in IT development.
  • Strong IT knowledge along with managerial capabilities and efficient financial and management planning skills.
  • Excellent communication, time, and leadership skills.
  • Able to work in a high paced environment and provide an outstanding outcome.
  • Good in observation and analytical skills and able to demonstrate skill in decision making. 
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